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Service Delivery Policy

1. Introduction

This Service Delivery Policy outlines the terms and conditions under which Adscrey Private Limited ("we," "our," or "us") delivers advertising and marketing services to our clients. By engaging our services, you agree to the terms outlined in this policy.

2. Service Offerings

Adscrey Private Limited provides a range of advertising and marketing services, including but not limited to:

Digital marketing campaigns

Performance marketing
Social media marketing
Search engine optimization (SEO)
Pay-per-click (PPC) advertising
Content creation and marketing
Graphic design and creative services
Analytics and reporting

3. Service Initiation

To initiate our services, clients must:

Sign a formal service agreement outlining the scope of work, deliverables, timelines, and fees.
Provide all necessary information and assets required for the execution of the services.

4. Service Timelines

We will provide clients with estimated timelines for the completion of their projects or campaigns as outlined in the service agreement. These timelines may be subject to change due to unforeseen circumstances or client-requested revisions. We will make all reasonable efforts to complete projects on time.

5. Communication

Effective communication is vital for the success of our services. Clients should:

Appoint a designated point of contact for the project.
Respond to our requests for information, feedback, or approvals in a timely manner.
Communicate any changes or concerns regarding the project promptly.

6. Revisions

Clients are entitled to a certain number of revisions as specified in the service agreement. Additional revisions may incur extra charges. We will work closely with clients to ensure their satisfaction with the final deliverables.

7. Deliverables and Acceptance

Clients will receive the agreed-upon deliverables as outlined in the service agreement. Upon receipt, clients should thoroughly review the materials and promptly notify us of any discrepancies or issues. Acceptance of the deliverables signifies the completion of the project.

8. Fees and Payments

The service agreement will outline the fees and payment terms. Clients are responsible for adhering to the payment schedule, including any upfront or milestone payments. Late or incomplete payments may result in delays or cessation of services.

9. Cancellation and Termination

Clients may cancel or terminate services as per the terms specified in the service agreement. Fees and termination procedures will be outlined in the agreement.

10. Contact Information

If you have any questions or concerns regarding our service delivery policy, please contact us at:

Address: 156B Arjun Nagar, Gurugram, Haryana - 122001, India

11. Changes to Service Delivery Policy

We reserve the right to update or modify this Service Delivery Policy at any time. The date of the latest revision will be indicated at the beginning of the document. Clients will be notified of any significant changes.

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